Dedicated Personal Facilitation Needs to Scale

There’s an increasing number of workers who are miserable and hopelessly suffering because their ability is placed at poor-fit. In the United States alone, worker satisfaction is at an all-time low, with 70% of workers not engaged at work, according to Gallup. Even 72% of workers with a degree report that they do not have an ideal job for them. Gallup estimates that within the U.S. workforce, this costs between $450 and $550 billion in lost productivity alone. Besides those economic costs, what also matters are the costs of lost joy and happiness in people’s lives outside of work.

Clearly, the Gallup research indicates that staffing and headhunting firms do not adequately service the market. The human capital service industry requires a scalable solution that provides the general population with affordable access.

If you have a recruiting or placement decision that is important enough, you need help from another human being! The best help you could ever receive is from a person who is experienced, reputable, and who relies on relevant data to refer, coach, or agency to help you make that decision. There’s just no substitute for the advice and counsel of a credible and trusted human being who is motivated to look out for your best interest.

Therefore, you need to utilize technology to save time identifying that person, as speed is crucial to gaining an advantage in a competitive selection process. To put it another way, technology that reduces friction in the recruiting or placement process is vital to your success. Friction is everything that slows down making better decisions quicker. Examples of friction include voicemail, phone tag, travel, and a lack of information, among others. And then there’s email, which, when you consider the necessary communications involved in making a great decision, is arguably the worst collaboration tool ever used on a wide scale.

So, what can you do today? Start building a relationship with a likable and trusted individual in your industry. Someone is already embedded in the talent-based community who can be your advocate. Someone who can close a deal because they are experienced, likable, and credible! If you can’t find that person, then perhaps you should consider branding yourself as the “go-to” person to help others in your position. The opportunity to do well by doing good is tremendous in the human capital service ecosystem in this day and age.